So far so good on the quality. I love this thing! The only problem I’ve had so far is that the screen on the cordless handset that came with the base station suddenly looked like someone had smeared it with their thumb. After less than three weeks, it was totally unreadable. The phone still worked fine, but the screen was useless.
I called Packet8 and the support tech was very friendly and told me he’d call me back with a procedure to replace the unit and, he actually did in just a few minutes.
The procedure was to call Uniden, the phone manufacturer. I did and their tech had me remove the battery, push a few buttons and so forth. It didn’t work, so I was given instructions to return the handset. Of course, Uniden didn’t offer to pay shipping on their malfunctioning unit, which pretty much sucks, so I shipped it on my own dime.
FYI, I got the Uniden UIP1868P which has a really cool base unit along with the cordless handset. It can be ordered when you open your Packet8 account or through Amazon if it’s a better deal. Additional cordless sets can also be ordered.
I’ll post what happens next.